Privacy Policy

Promise of Confidentiality

All information shared with me is confidential and not shared with outside parties unless specified in a signed release form or necessary by law. Permission from a signed release form can be revoked in writing (email or USPS mail) at any time.

Conditions for Information Sharing: Federal, State, Local law requires me to disclose information in accordance with existing mandates.

Your information will not be sold or shared with third parties.

Your information will not be used in sales or marketing campaigns without your informed consent.

Your information will not be sold.

Case Studies and Aromatherapy sessions

Participation in a custom aromatherapy session requires the client to share some information through a Google Forms survey. That information will not be shared with outside parties at any time per the terms of the Privacy Policy listed below.

Participation in a case study session requires me to share non-identifying information with my instructor or mentor for educational, professional, or experiential support to provide the best product for my client. Permission (via signed release form) can be revoked at any time in writing.

Types of Personal Information this site may collect

  • Name, email, phone number
  • mailing address
  • credit card or bank payment information
    • Payment information is not saved
    • Payments are processed via PayPal’s third party payment processing site
  • health or medical information required to create customized aromatherapy blends (secure on-line survey only I can view)

Payment Options

  • Pay by credit card using the PayPal button.

*Any payments declined or returned by merchant may incur a processing or “payment returned” fee*

Return & Exchange Policy

Returns

For all returns and exchanges, please include your order number, a photograph of the damaged package, reason for the exchange, and name of the replacement product(s) in the email

  • Payments of $20 or less to support Untangled Connections and Scent Reflections are non-refundable
  • Payments of $20 or more to support Untangled Connections and Scent Reflections: please e-mail me at theajhom.ax AT gmail DOT com within 30 days
  • Custom aromatherapy blends: 100% refund if cancelled no later than 24 hours before the scheduled appointment. 75% refund if cancelled within 24 hours. 50% no questions asked within 3 business days after the scheduled appointment.
    • If there is an issue with the custom blend, please e-mail me to discuss ASAP.
  • E-books, affirmation cards, and similar products: 100% refund within 7 business days
  • Aromatherapy product line:
    • Product is returned unopened and in its original packaging: 100% refund (not including shipping) within 7 business days
    • Product is returned opened or not in re-sellable condition: e-mail theajhom.ax AT gmail DOT com (replace words for symbols “@” and “.”) for more information
    • There is a problem with the aromatherapy product: email thejhom.ax AT gmail DOT com (replace words for symbols “@” and “.”) for more information

Exchanges

For all returns and exchanges, please include your order number, a photograph of the damaged package, reason for the exchange, and name of the replacement product(s) in the email

  • E-books, affirmation cards, and similar products cannot be exchanged since they are downloadable directly to your computer or mobile device. You CAN return one item and purchase another one directly from the store.
    • If you decide to make the change after 7 business days, please contact Scent Reflections LLC at the following email address for more information: theajhom.ax AT gmail DOT com (replace words for symbols “@” and “.”).
  • Aromatherapy products unopened and in the original condition can be exchanged for different a product or products that equal the same value of the original product within 7 business days.
  • Aromatherapy products that arrived damaged can be exchanged for the same item or another item of equal value within 7 business days.
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